Course Content
The Dollar Conversation – Client Communication Playbook
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WhatsApp/Telegram Boundary ও Safety

Direct client হলে WhatsApp বা Telegram useful হতে পারে, কিন্তু marketplace client হলে platform rule আগে। Safety, documentation, payment, and boundary clear না থাকলে problem তৈরি হয়।

Marketplace client হলে

Fiverr বা Upwork-এর client হলে main project detail, scope, payment, delivery, dispute, and approval platform-এর ভিতরে documented রাখা safer। Off-platform payment বা unclear arrangement avoid করবেন।

For clarity and safety, let us keep the main project details and payment inside the platform. I can answer quick general questions here if needed.

Direct client হলে boundary

Direct client-এর সাথে WhatsApp use করা যায়, কিন্তু professional boundary দরকার।

  • Working hour আগে জানাবেন।
  • Important decision লিখিতভাবে confirm করবেন।
  • Payment proof and scope documented রাখবেন।
  • Late-night pressure বা random voice note culture avoid করবেন।
  • Personal number দিলে privacy risk বুঝে দিবেন।

Safe message

Boundary rude না, professional।

I am available for project messages during working hours. For important scope and payment decisions, let us keep everything written here so both sides stay clear.

Rafi's Note

WhatsApp-এ client আসলেই close relationship হয়ে যায় না। Trust তৈরি হয় clarity দিয়ে, not casual chatting দিয়ে।

Action Task

আপনার direct client communication-এর জন্য ৫টা rule লিখুন: working hour, payment, file sharing, revision, emergency.

Boundary script bank

WhatsApp বা Telegram-এ যাওয়ার পরে অনেক freelancer খুব casual হয়ে যায়। কিন্তু professional boundary না থাকলে scope creep, late-night pressure, and payment confusion শুরু হয়। নিচের scripts direct client context-এ use করা যায়। Marketplace হলে platform rule আগে follow করবেন।

  • Working hour: I usually reply during [time]. If anything is urgent, please mark it clearly.
  • Scope: Let us keep the confirmed scope written here so there is no confusion later.
  • Payment: I will start after the agreed payment/milestone is confirmed.
  • Files: Please share final files in one place so I do not miss anything.
  • Decision: Just confirming, we are going with option B, right?

For safety and clarity, let us keep the payment and main project decisions documented. That helps both of us avoid confusion.

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